OUR CUSTOMERS

CUSTOMER COMMENTS

”Dan at Puretech has repaired our keyboards on the Grease UK Tour several times this year. His intimate knowledge of the keyboards used was invaluable for speedy and economic repairs, and he was always happy to travel at short notice to get us up and running again. Should I need any repairs in the future, I’ll certainly contact him again! Thanks very much.” Griff Johnson – (MD, Grease UK Tour 2017.)

”Thanks for all your hard work, the service has been fantastic. It has made a real difference to the quality of music provision in our school to be able to rely on the equipment.” Graeme Wright – Music Teacher, Severn Vale School. (Gloucester)

“Puretech solutions have provided a first rate technical support service to my department, benefiting the needs of hundreds of our students. This has involved the repair of a Clavinova electric piano for concert purposes and the installation of a set of classroom computers. I would recommend Puretech solutions for all music tech and computer requirements” Chris Bradshaw – Head of Music, Malmesbury School. (Wiltshire)

“Just to say thank you for excellent and swift repairs to the keyboards, some helpful advice was welcome too. All the best.” Stephanie Smith – Caddington Village School (Luton)

“Hi Dan, It’s been a real pleasure to work with such a highly qualified person, who has done a job beyond expectations” Patrick Sanchez CNRS – Marseille, France. 

“A truly professional service. The whole repair was arranged via email & website. Engineer arrived on time and quickly repaired electronic circuit boards. Very competent & knowledgeable. Would recommend this repair service to any school as extremely cost effective. Many thanks!” Mr Hawes – Soundsteps Music School, Roland HP236. (Wiltshire)

”Dear Julie, Just wanted to say how pleased we were with Dan and his repairs this morning. He was prompt, charming and most helpful! Liz – Luton

“Many thanks for a brilliant service. You really saved the day!” C Ashley Bursar – Ely St Johns Primary School

“Phoned back when promised, Engineer called on time & date. Adapted part to fit and was very efficient. Thank you.” – Mr Cook – Yamaha FE50 Organ (Gloucestershire)

“Dan provided a very prompt, efficient service for my digital piano and I have no hesitation in recommending him onto other musical colleagues or schools” – Miss Pickering – Music Teacher (Berkshire)

“Dear Dan, I consider your charges very reasonable and would like to thank you for successfully repairing my piano. I shall be thanking Yamaha for giving me your contact number. Once again, many thanks. P.S Please give my best regards to Julie; I appreciate how kind and sympathetic she was when I explained my predicament.” – Mr Weedon – Yamaha Disklavier (Gloucestershire)

”Dear Dan, I’m writing to thank you for the Yamaha YDP-121 service you did for me on 9 January. My husband arranged it as my Christmas present, because 3 of the notes had been stuck for some time (years!). It’s been so long since I could play the piano without frustration, I’d forgotten how much fun it is to play. I’ve had the piano since I was 11 (I’m now 28) and it feels just like it did when I first played it! Emma – Banbury

“Dan – Very pleased with the repair thanks and extremely reasonable too compared to previous experiences. I cannot believe they skewered the ribbon cable and tried to fix it with a bit of gaffer tape – incredible that it worked for so long after being repaired in the first place! Thanks again – great job. I have a few contacts in schools in the West Mids and will give you a mention in case they need any repairs.” Andy – Roland HP137 (W. Midlands.)