• Happy New Year from PTS !

  • YAMAHA Disklavier, Silent Piano, Hybrid Piano & Grantouch Repairs.

    Repairs to Yamaha Disklavier, Yamaha & Kawai Silent Pianos, Hybrid Avantgrand Pianos, Grantouch and Transacoustic pianos. 

    We are the #1 Yamaha Service Centre in the UK for disklavier and hybrid pianos. We offer Repairs, Servicing, Upgrades and Installation covering the UK & Ireland.


    Repairs are carried out on-site and we will always provide an initial quote before coming out. We carry a large quantity of spare parts for the Yamaha systems and carryout both warranty and non-warranty repairs for Yamaha and Kawai. Repairs include:

    • electronic system diagnostics,
    • replacement electronic and piano parts,
    • piano action regulation
    • keyboard calibration

    We can support Touring Artists, Recording studios and Musicals/theatre and have attended numerous venues including; Royal Albert Hall, The O2, Wembley Arena, RSC, and many more across the UK.

    We can service the DKC controllers both floppy disk systems and CD drives. We have full workshop facilities which allow us to work on these controllers away from site. You can even send in your DKC controller to be serviced.

    We also have a test bed for the Power Supply (SMPS) on the MarkII and MarkIII disklavier and the Grantouch pianos. We are able to test/diagnose these and repair to component level with a good stock of parts.

    Models serviced include:

    • Yamaha Disklavier series – Wagons, MarkI, II, III, IV, E3 and Enspire series
    • Yamaha Silent Piano series – SG, SG2, SH, SH2, SC, SC2
    • Kawai ATX Silent Pianos
    • Kawai Novus Hybrd Pianos
    • Yamaha Grantouch – GT10, GT20, GT2, DGT2, DGT7A Pianos
    • Yamaha Avantgrand Hybrid – NU1,NU1x, N1, N1x, N2, N2x, N3, N3x Pianos
    • DKC control units – DKC5, DKC100, DKC500, DKC55, DKC50R
    • Yamaha Transacoustic


    Aswell as repairs, we can carryout Upgrades on the Disklavier and Silent Systems. We can upgrade your system to Integrate with your Network offering you internet connectivity for streaming services and Tablet or smart phone control of the Piano.

    Yamaha E3 System Upgrade

    We can now supply and install this upgrade for the Mk2 and Mk3 systems. Installation is carried out in the home/premises. Please get in touch to discuss upgrade options and we’ll be happy to help.

    E3 Upgrade features

    • Advanced Wave Memory 2 (AWM2)
    • CD and USB media
    • 440 Built in Songs
    • PianoSoft, PianoSoft Plus, PianoSoft Audio, SmartKey Compatible.
    • Network connectivity – tablet and smartphone App control
    • Disklavier Radio Streaming service (some Mark2 systems are not compatible – please call to discuss)

    NEW! YAMAHA DKC-900 Upgrade Out Now !

    The new DKC-900 Enspire upgrade is designed for the Mk4 and E3 disklavier systems.  Please contact us to discuss upgrade options and we’ll be happy to help.

    DKC-900 features

    • CFX Binaural Sampling
    • 500 Built-in songs
    • PianoSoft, PianoSoft Plus, PianoSoft Audio, SmartKey Compatible.
    • Disklavier Radio Streaming services
    • Network connectivity – Enspire App control

    Disklavier Installations

    We can install your new or used Yamaha Disklavier. This includes a complete post delivery check over & test. And on the more modern system, includes network setup to integrate your disklavier to allow internet access and disklavier app control using a tablet or phone. Once setup we can provide a demonstration.

    If purchasing through a piano shop, we are happy to work alongside their technicians and coordinate installation with delivery. Please get in touch or ask your piano shop to contact us to discuss your requirements.

    We carryout installations across the UK & Ireland.


    • Keys not sounding or intermittent
    • Action regulation and Full Calibration
    • Optical sensor adjustments
    • Silencing Mechanism adjusted
    • Crackling volume pot
    • LCD faults
    • Floppy Disk Drive repairs
    • Headphone Sockets – cutting sound in/out
    • Pedal adjustment


    • Firmware Updates
    • Hardware Upgrades – DKC 850 and DKC900 control units.
    • Network Installation for internet connectivity and tablet control of your disklavier.
    • Disklavier Radio setup


    We cover UK mainland


    Travel charges may apply, please contact us for a quote with your postcode